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Frequently asked questions

Initial brightening is often visible within 2–4 weeks. Meaningful improvement in dark spots takes 6–8 weeks of consistent daily use. Firmness benefits take 3–6 months.

Vitamin C inhibits the enzyme that produces melanin, which fades dark spots and evens skin tone. It also provides antioxidant protection against UV and pollution damage, and supports collagen production for firmness.

It has oxidised. Vitamin C degrades when exposed to light and air, and an oxidised serum has lost most of its effectiveness. Store it in a cool, dark place and choose products in opaque or dark packaging.

We will never test on animals or use animal-based ingredients. We are beauty without cruelty and leaping bunny certified.

Our products are tested with sensitive skin and dermatologist-approved. If you have overly sensitive skin, always patch test first and stop use if irritation occurs.