lelive is formulated to give you clear and glowing skin. it is made by experts, using the best quality ingredients and is dermatologist approved.

products use a combination of natural and scientific ingredients that focus on getting you results.

over 95% of the ingredients are natural, such as bakuchiol, shea butter, turmeric, and african mahogany etc.

the rest of the ingredients are gold standard scientific actives that are clean and effective. some examples are niacinamide, vitamin c, hyaluronic acid, salicylic acid, and peptides.

this means our products are both natural and highly effective, and can lead to lots of different benefits such as evening and brightening skin tone, clearing acne, hydrating the skin, controlling oil, and giving you a glow.

we consider ourselves clean and conscious.

we will never use the following ingredients, amongst others:

sulphates (SLS/ SLES), parabens, phthalates, formaldehydes, silicones.

micro beads, PEG's, BPAs, petroleum-derived ingredients.

mineral oils, oxybenzone, chemical sunscreens.

we are proudly local and produced in South Africa.

our ingredients and processes are certified to international standards.

most of our natural botanics and oils are from Africa, but some of the scientific actives are from abroad.

all ingredients are of high quality and traceable back to the farmer. 

we use aluminium and glass packaging.

we also use FSC certified paper.

most of our packaging is recyclable and we highly encourage it. we have recycling bins at select wellness warehouses.

our products are reef and ocean safe, we only use mineral sunscreen.

our products use a wide range of ingredients and therefore have a wide range of benefits.

most products are versatile and can be used by all skin types, eg. oily, dry, combination, normal, and sensitive.

our products are also multi-tasking which means you do not need to buy a new product for every skin concern.

we believe in simple, effective routines.

lelive is a diverse and inclusive skincare brand.

lelive products work for all ages, including teens.

lelive products work for all skin types, tones and cultures.

lelive products are for both women and men.

we will never ever test on animals or use animal based ingredients.

we are also beauty without cruelty and leaping bunny certified.

yes. all lelive's products are pregnancy-safe. lelive has taken great care to formulate products with ingredients that are considered safe during pregnancy.

should you have any individual concerns though, we always recommend consulting with your healthcare professional for personalised advice.

most of our products contain multiple actives, so we have taken great care to formulate at levels and combinations that lead to the best results.

certain ingredients from suppliers are powerful. therefore we use at the maximum and optimal recommended levels that wont cause irritation.

some results like hydration and glow can be seen almost immediately.

with other concerns such as hyperpigmentation and acne, you may start seeing results within 4 weeks, but for some it might take a bit longer.

lelive products contain no artificial fragrances. we do use natural essential oils in some of our products, but at low and safely recommended levels.

our products have been tested with sensitive skin and are dermatologist-approved.

we use ingredients at safe levels that are not meant to irritate.

please note that if you have overly sensitive skin always patch test first, and stop use immediately if irritation occurs.

tingling and slight redness is normal, especially if using a exfoliant.

if you have an allergic reaction or excessive burning stop using the product immediately, and contact us.

your product should last about 6-8 weeks with regular use.

lelive products have a 2 year shelf life.

recommended period-after-opening (POA) is 6 months.

lelive advises using the product within this timeframe to ensure the best quality and efficacy.

all orders must be placed on our online website: www.lelive.africa

do not hesitate to contact lelive's customer service should you need any assistance in placing your order

unfortunately, it is not possible. once an order has been placed, lelive is unable to make any changes.

should you need to cancel your existing order, please contact info@lelive.africa as
soon as possible for assistance with your request.

all online payments are processed through lelive's secure payment gateway Peach Payments
which offers 3D secure processing and is fully PCI and POPI compliant.

lelive offers 4 secure payments methods:

- debit cards (Visa & Mastercard) -these must be 3D secure-enabled

- credit cards (Visa & Mastercard) -these must be 3D secure-enabled

- EFT Secure

- Payflex

each promotional code is subject to specific terms and conditions for their usage.
Here are some general guidelines regarding the use of promotional codes, unless
stated otherwise on the specific code:

 - each code is unique and can be redeemed only once.

- only one promo code can be redeemed per order. contact info@lelive.africa should you need lelive's customer service to assist in combining multiple codes into one*. *Ts & Cs apply

- only one code can be redeemed per person per promotion or offer.

- code must be entered in the code field during the checkout process and cannot be applied to already-placed/existing orders.

- the code discount value will be automatically deducted from the total value of your
shopping cart.

- codes have expiration dates and cannot be redeemed once they have expired.

- expiry dates of the codes cannot be extended.

lelive provides courier delivery services to both residential addresses and office locations within South Africa.

please ensure that you provide all the necessary address details for a successful delivery including:

- your home or business name

- a suitable contact number to reach you on

- any other extra address information to allow the courier to easily find you

your order will be delivered to you 1-3 working days once payment is received.

deliveries to outlying or regional areas may take up to 5
working days depending on where.

lelive's nationwide flat shipping rate is ZAR 60.

all orders over ZAR 400 are free

as lelive is a growing business please understand that at this stage we do not usually ship
outside of South Africa, though we definitely plan on it in the future.

lelive recommends
storing products in a cool and dry environment, away from direct sunlight, at room temperature.

it is important to avoid exposing lelive products to extreme hot or
cold temperatures. although the efficacy of the products is not directly affected by temperature, it can impact their texture. excessive heat may cause the formulations to become slightly runnier, while extreme cold can make them
thicker.

lelive guarantees the quality of its products. if for any reason you would not be happy with your products you can contact lelive within 7 working days. we will come and collect the products from you free of charge and will refund you in full.